Online Appointment Booking
Patients book appointments online 24/7 — no phone call needed
Overview
Each clinic gets a public booking page (elitehms.online/book/your-clinic-name) — no login required for patients. Admin configures doctors, available days, time slots, and consultation fees. Real-time slot availability prevents double-booking. Clinics receive instant Socket.io notifications for every new booking.
Standard Operating Workflow
Admin Setup
Set clinic slug, add doctors with availability (days, time slots, max per slot) and consultation fee. Enable booking to go live.
Patient Books
Patient visits your booking URL. 5 steps: choose doctor → choose date → choose time → enter details → confirmation.
Clinic Notified
Socket.io alert: '📅 New online booking: Fatima Bibi → Dr. Ahmed, 10:30 AM'. Patient appears in appointments immediately.
Cancellation
Patient clicks cancel link → enters reason → slot freed. Clinic notified instantly.
Key Operational Benefits
Real-World Healthcare Scenarios
Evening Bookings
After clinic closes at 8 PM, 12 patients book for next morning via the public page. Receptionist arrives to a pre-filled appointment list — no calls needed.